We store your information in the United States. Any transfer of your data within the United States will be in compliance with applicable European data protection laws and in respect of transfers to the United States comply with the E.U. – U.S. and Swiss – U.S. Privacy Shield Framework, details of which are set out in Section 12 below.
Information You Provide
Digital Experts collects a variety of information that you provide directly to us, including any information that may be contained in videos, comments, or other submissions you upload or post to the Services. Digital Experts may collect information from you in the context of:
The specific types of information collected will depend upon the Services you use, how you use them, and what you choose to provide and may include your full name, email address, phone number, home address, mobile phone number, credit card information, shipping address, gender, birth date, and zip code. Our mobile services may request access to your photos and videos to enable you to download photos and videos to your computer/mobile device or upload photos, and videos to your Digital Experts’ account or social media accounts. We also collect information you choose to include in your Digital Experts’ account, including, but not limited to, videos and photos, any comments on yours or others’ posts, interests and preferences, location, videos and photos that you have favorited, and other Digital Experts’ users whose Digital Experts’ accounts you follow.
Information We Automatically Collect
When you use Digital Experts' Services that connect to the Internet, including, but not limited to, when you access the Services via Digital Experts’ applications (e.g., web, mobile, desktop software), your Digital Experts’ account, and our websites, we may collect certain information as described below for such purposes as improvement of our products and software services, troubleshooting bugs, providing the Services, managing the Services, security and monitoring purposes, tracking and analyzing usage, providing content for referring traffic sources and improving overall performance of the Services. We may use third party analytics providers and technologies, including cookies and similar tools, to assist in collecting this information.
As discussed further below in Section 5, we may collect and store this information in a way that it is linked to you personally, unless you have chosen to opt out.
When you use our websites (including our app), we may collect and analyze information about your computer or mobile device such as your IP address, browser types, browser language, operating system, the state or country from which you accessed the Services, referring and exit pages and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used the Services and upload or post content, error logs, and other similar information. We monitor customer traffic patterns and site usage to help us develop the design and layout of the site, and to improve the content of our website to better match the interests of our website users.
Information from Other Sources
Anonymous or De-Identified Data
Please see our dedicated Cookies Policy here.
We may use third-party web analytics services on our Services, such as those of Google Analytics. These service providers use the sort of technology described in the Automatically-Collected Information section above to help us analyze how users use the Services, including by noting the third-party website from which you arrive. The information collected by the technology will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Services. We also use Google Analytics for certain purposes related to online marketing, as described in the following section.
We do not serve third party advertisements to you while using our websites. However, we do work with website analytics and advertising partners, including Google, InfusionSoft, and Facebook, to deliver Digital Experts advertisements on third party publisher websites - these partners may set cookies on your computer's web browser. These cookies allow our partners to recognize your computer so that the ad server can show you Digital Experts advertisements elsewhere on the Internet, and so that our analytics software can measure your engagement and interactions while using our websites. In this way, ad servers may compile anonymous, de-identified information about where you, or others who are using your computer, saw our advertisements, whether or not you interacted with our advertisements, and actions performed on subsequent visits to our websites. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you, and it allows Digital Experts to optimize the performance of our advertising campaigns and the usability of our website. In other words, we use analytics data in concert with data about our online ads that have been shown using online advertising networks. By doing so, we can understand how anonymous users interacted with our website after seeing our ads.
Digital Experts may use the information it collects for various purposes, including but not limited to:
Digital Experts does NOT share, sell, rent or trade information with third parties for their own promotional purposes, and will only share information as outlined below or with your consent.
Digital Experts provides you with a number of choices with respect to the information we collect and use as discussed throughout this Policy. Some of your choices include:
EU and Swiss individuals have the right, under certain circumstances, to:
Such users may request access to their personal information and modify or remove most information associated with their Digital Experts account at any time by logging into their Digital Experts account and accessing features such as Edit Profile and Account Info. Users may also email to exercise any of the above rights by emailing us at [email protected]. EU and Swiss users also have the right to lodge a complaint with supervisory authority, in particular in the EU Member State of their habitual residence, place of work or place of the alleged infringement if they consider that our processing of their personal information infringes the applicable data protection laws. Please contact us at [email protected], and we will provide you with detailed information regarding the contact details of the respective competent supervisory authority.
Digital Experts' Services are intended for general audiences and not for children under the age of 18. We do not knowingly collect personal information from children under the age of 18, and if we become aware of such collection, we will take reasonable steps to delete any such information as soon as practicable.
Email address - [email protected]
We will respond to any complaints as soon as possible and within 45 days.
We encourage EU and Swiss individuals who have questions or complaints about how we process their Personal Data under Privacy Shield to contact us at [email protected]. We will work to resolve your issue as quickly as possible.
Please note that if your complaint is not resolved through these channels, in certain limited circumstances, a binding arbitration option may be available.
The security of your information is important to us. We have implemented reasonable administrative, technical, and physical security measures to protect against the unauthorized access, destruction or alteration of your information based on its sensitivity. Despite our best efforts, however, no security measures are completely impenetrable.
Email address: [email protected]
Mailing address: Digital Experts, LLC., 1007 N Orange St, Wilmington, DE 19801, USA
Last updated: February 2019